At Transcash, service reliability is a top priority. This status page contains updates on the status of our systems. If there are any service interruptions, we will post a notification here.
Availability of Transcash for payments and withdrawals.
Availability of the mobile application.
Availability of the website’s personal space.
Availability of ID verification service (upgrade to Essential and Max).
Availability of Transcash top ups in the retailer network.
Transcash top up loading availability.
Loading by wire transfer is available.
Credit card loading available.
System for sending PIN and 3DS codes (secure Internet purchases). Security notifications.
Activation, loading, balance consultation by SMS using keywords sent to 06 78 01 66 25.
Email notification and forgotten password reminder system.
Calls handled by our Call Center and emails by our Customer Service.
Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. The Transcash card is issued by Paynovate SA under license from Mastercard International Inc. Paynovate SA is an electronic money issuer regulated by the National Bank of Belgium and holds a passport in all European countries (réf 0506.763.929).
