2 Fyve bracelets free with every purchase of a Transcash pack ⚡ 
2 Fyve bracelets free with every purchase of a Transcash pack ⚡
At Transcash, we spare no effort to provide you with the highest level of security when managing your account. But for this security to be fully effective, your involvement and vigilance are essential.
On the login page of your customer area, we remind you of the essential principles we recommend you follow to maximize the security of your account. They are there for show only, and we invite you to take the time to reread them regularly.
Awesome Integratios
Awesome Integratios
After contacting you through tempting classified ads or by pretending to be someone close to you, scammers ask you to buy Transcash top ups then direct you to fake verification sites to have your Transcash top ups codes “verified”.
Under no circumstances should you use these verification sites, because their sole purpose is to extort secret codes from you and use them for you.
Of course, never communicate these secret codes to third parties by any means (telephone, SMS, email, etc.). Secret codes can only be used once. Once used, these codes are worthless and can no longer be loaded onto a Transcash card or refunded. Treat your secret codes like cash.
It is used to connect to your customer area on the Internet and in the mobile application.
If any of these details have been compromised, contact customer service immediately to cancel your card and order a new one, then change your password.
When dealing with people at a distance, never send your identity documents and proof of address by e-mail in response to classified ads, whether for buying a pet, a job or renting a property. Only send your identity documents and proof of address to official authorities, organizations or recognized financial institutions.
If you are contacted unexpectedly by email, SMS or telephone, always give yourself time to think before doing what you are asked to do. Scammers will always try to get you to act in a hurry. It’s perfectly healthy to have doubts and take the time to do some simple checks.
Email is the most vulnerable means of communication to forgery. Skilled crooks can easily imitate official mail from any organization.
The four things that should alert you in an email are :
How to protect yourself from email scams :
A) Links included in e-mails may redirect you to a counterfeit site. Type in the address of the official Transcash website yourself, or check that the address displayed in your browser’s address bar is one of the following :
a. https://clone24.transcash.fr
b. https://transcashmastercard.espace-personnel.fr
B) An apparently legitimate e-mail address may also conceal a link to a counterfeit e-mail. If you decide to reply to an e-mail using your usual e-mail software, check that the e-mail address to which you are sending your e-mail is made up as follows: [name of the service]@trans-cash.fr
> Example of a good email address : service-client@trans-cash.fr
> Example of a fake email address : service-client-transcash@gmail.com
To communicate with Transcash electronically, we recommend that you contact us using the secure contact form available in the “Contact us” section of the customer area.
Beware of SMS from a mobile number. SMS messages sent by Transcash will always be identified as having been sent from « TRANSCASH » or from « MFT » and sometimes « GPS ».
To carry out your transactions by SMS, the only official number to send your keywords (BALANCE, PIN, CHARGE, etc.) to is :
06 78 01 66 25
Scammers are imaginative and find a thousand ways to try to manipulate you, particularly through :
The best practices for securing your account and your digital activities in general are as follows:
Always log out of your Personal Account at the end of your consultation. Only the “Logout” function allows you to leave your personal account permanently.
Otherwise, ill-intentioned people with access to your computer could gain access to your account by consulting your browser’s browsing history, or by checking the active applications on your smartphone or tablet.
Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. The Transcash card is issued by Paynovate SA under license from Mastercard International Inc. Paynovate SA is an electronic money issuer regulated by the National Bank of Belgium and holds a passport in all European countries (réf 0506.763.929).
