FAQ Category: Money top up

Log in to the Transcash Mastercard application or to your personal 'My account' area, 'Reload card' section, 'By top-up code'. Enter the 12-digit code and click on 'Reload'. You can see the credit immediately on your balance in the home page. You can buy Transcash top-ups on our website transcash-recharge.com...

You are not obliged to reload your Black Card on a regular basis. A monthly non-use fee of €3 will be charged from the 4th month onwards if no transactions (i.e. no loading, payments or withdrawals) with the card have been recorded during this period.

The money from a top-up or credit card reload is immediately available on your Black Card. The wire transfer reloading can take several days.

Yes. The Transcash black card can be reloaded by wire transfer in ESSENTIAL and MAX formula. To do this, go to your online customer area to download the "Reload by bank transfer" form. The cost of receiving a wire transfer on the black card is 2% of the amount received....

When loading the Black Card with a top-up, the following limits apply: On the ACCESS formula (Black Card activated by SMS): You are limited to a single top-up of up to €150. Sign up at clone24.clone24.transcash.fr "My Account" to make the most of the ACCESS Formula. On the ACCESS formula...

 In tobacconists or newsagents distributing the Transcash brand (over 30,000 outlets in France and French overseas departments and territories): use our interactive map to find your nearest sales outlet. Directly on our website transcash-recharge.com

The Transcash voucher prices appear on the receipts issued by the merchant. You can also refer to them in article 35 of our GTCS.

From €18.50 to €500, depending on the company's wishes and the availability of top-ups at the cash desks. Please note the maximum number of top-ups allowed per day, depending on the formula you have chosen. You can also load/reload your Transcash Card by bank card, 24/7 from your personal area.