You are notified a month before the expiry date of your black card, and again a few days before this date (by e-mail or SMS). The black card is renewed automatically as soon as you have a sufficient balance corresponding to the renewal amount (€10). The new black card is...
Read MoreCheck your formula: if you are on the ACCESS formula, you must make your purchases in the chosen theme. If the merchant is not in the category of this theme, the transaction will be declined. With ESSENTIAL and MAX formulas, all merchants are accepted. Check your card balance: an insufficient...
Read MoreMastercard and the circles design are registered trademarks of Mastercard International Incorporated. The Transcash card is issued by Paynovate SA under license from Mastercard International Inc. Paynovate SA is an electronic money issuer regulated by the National Bank of Belgium and holds a passport in all European countries (réf 0506.763.929).